Careers · business

How to become a call centre representative

Compare programmes, entry requirements and universities for becoming a Call Centre Representative.

Study routes2
Offerings2
Universities1

University requirements

Compare the APS and subject requirements for programmes that can lead to Call Centre Representative. Universities use different APS scales, so check your marks against each university separately.

Diploma in Contact Centre Management

Diploma

Diploma in Contact Centre Management

Tshwane University of Technology

APS 24
Code DPCC19Faculty of Management Sciences3 years

Subject requirements

Maths 50%+Technical Maths 50%+Maths Lit 50%+English 50%+

Campus: Pretoria Campus

Higher Certificate in Contact Centre Management

Higher certificate

Higher Certificate in Contact Centre Management

Tshwane University of Technology

APS 20
Code HCCCO4Faculty of Management Sciences1 year

Subject requirements

Maths 50%+Maths Lit 50%+English 40%+

Campus: Online, Pretoria Campus

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